Important Change In Claims Submission Process

New York Network Management IPA (“NYNM”) WILL NO LONGER ACCEPT CLAIMS as of 11/15/23 submitted to P.O. Box 640, Lake Katrine, NY 12449.

All appeals should now be submitted through the https://nynmonline.com/resources/ portal (see the Online Appeals Forms section), and corrected claims may be submitted through Assurance (Change Healthcare).

COB claims should now also be submitted electronically from the https://nynmonline.com/resources/ portal (see COB Submission Instructions section).

New York Network Management IPA (“NYNM”) is placing all claims submitted to P.O. Box 620, Lake Katrine, NY 12449 on an INDEFINITE HOLD in Assurance.

Given that paper submissions can lead to misinterpretation in the scanning-process, claims with a “620 Hold” will remain ON HOLD until the provider/biller reviews these claims to confirm data accuracy. Once reviewed and (if necessary) corrected, tag the bill with “COMPLETE” in the Customer Name field (at the top, next to Hold Code), validate, and save.

If you would like to opt out of this process, please email billing@nynmonline.com with your associated TIN(s) and approve the release of claims without review.

For more information on claims submission, please go to https://nynmonline.com/resources/

To access Assurance, please go to https://nynmonline.com/resources/assurance/

To access Payment Manager, please go to https://nynmonline. com/resources/payment-manager/

28 years

serving New York providers and payors

3,500+

participating providers